Refund Policy

In case, PC Experts Help fails to resolve any issues, and you have observed with all the terms and conditions of the Website, then we will not arraign you a fee for the incident based Service. In case you have been thrilling, but you are not satisfied with the resolution, then you can call us within five days, you originally customary the Service, we will use commercially realistic labors to try to determine your problem at no supplementary charge If there are one or more resolved issues, the fees for the Service will not be refundable. Not with standing this PC Experts Help may, at its sole discretion and on a case by case basis, agree to a refund of Plan fees after deducting charges for servicing the Customer

The Just PC Fixed plans has a guarantee of 30 days from the day service was taken.

If the problem comes up again we will try to fix the issue first without charging any amount and in case we are not able to resolve the issue, Depending on the criteria, partial or full amount will be refunded
The refund will be processed and will take 7-10 days working days to show as credit in the customer’s account through which payment was made.

The issue for which refund is requested either has to be the same or correlated to primary issue as mentioned confirmation email or the agreement signed by the customer. For example if there was printer related issue and customer is complaining for yahoo mail account PC Experts Help will not consider as a correlated case

However, we disclaim from attributing any kind of warranty to the marketed product.
1. If you order our Services (such as where you order by telephone, online or by any other method at a distance) and you are contracting as a consumer and are not acquiring the Services for use in or by a business, you may cancel a Contract at any time within seven working days beginning on the date on which we send you the Email Confirmation or at any time before the Services commence (if earlier). For the avoidance of doubt, in the case of Subscription Services this cancellation right applies only within seven days of you commencing your initial subscription with us. If you wish to cancel a Contract within the seven day cooling-off period you must notify us within the prescribed period by email.

2. A Contract cancelled by you within the seven day cooling-off period will be refunded in full. We will usually refund any money received from you using the same method originally used by you to pay for the Services.

3. We will usually process the refund due to you as soon as possible and, in any case; within 30 days of the day we receive your written cancellation

4. You hereby acknowledge and agree that if any Services have already commenced prior to the end of the seven day cooling-off period, you will not have the right to exercise your right of cancellation

How might this Privacy Policy be changed?
We may change this Privacy Policy from time to time, so it is advisable to review it frequently. Changes to this Privacy Policy will be announced on our Websites, all amended terms shall automatically be effective [7] days after announcement.

Contact Information
If you have questions about our handling of personal information, you may write to us at sales@pcexpertshelp.com.au or at one of the addresses below.

Corporate Identity
PC Experts Help is located at 22C Trolley Square, Wilmington, DE 19809, USA